This is a very special episode as my guest Claus Raasted doesn´t have an aviation background. However, he is an exceptionally interesting guy and he will be also speaking at AviaDev Europe 2020 online event. Claus is a director at the College of Extraordinary Experiences. Today we´re not going to talk directly about our industry. However, everything we´ll be discussing is affecting also us working in aviation and we can certainly find inspiration in Claus´ words about how to stay resilient, how to create extraordinary experiences or how to approach storytelling in today´s world.