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Ben Sauer Talks Voice UX in Healthcare and Other Use Cases - Voicebot Podcast Ep 139
Ben Sauer Talks Voice UX in Healthcare and Other Use Cases - Voicebot Podcast Ep 139
ratings:
Length:
68 minutes
Released:
Mar 2, 2020
Format:
Podcast episode
Description
Ben Sauer is a designer with deep experience as a practitioner, trainer, and theorist around conversational design. He recently left a role as a product and design leader at Babylon Health in the UK which has recently launched a chatbot that serves patients on behalf of the National Health Service. He has also been a trainer for O'Reilly events, is a frequent conference speaker, and has worked with BBC, Pearson, and Tesco in their conversational design initiatives. He has a degree in English Literature from the University of Warwick. We discuss conversational design in healthcare and for other applications, what he has learned, and how voice is changing the way people are thinking about brand trust.
Released:
Mar 2, 2020
Format:
Podcast episode
Titles in the series (100)
Voicebot Podcast Episode 13 - Jan König, CEO of Jovo: Learn about Jovo's framework for cross voice platform development and the three C's of software design. by The Voicebot Podcast