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ratings:
Length:
10 minutes
Released:
Feb 27, 2020
Format:
Podcast episode

Description

From CNN Travel:   A woman who's become an icon in the debate over whether it's OK to recline your airplane seat said she was "scared to death" by how a flight attendant handled her painful ordeal.Wendi Williams, who said she's a teacher in Virginia Beach, tweeted footage of a man repeatedly hitting the back of her reclined seat with his fist during an American Airlines flight in January.But what viewers saw in the video wasn't even the worst of it, Williams told CNN's "New Day.” A passenger filmed a man repeatedly pushing her reclined seat with his fist. Who's wrong here? Before she started shooting, the man behind her "started punching me in the back, hard," Williams said Tuesday."I tried to get the flight attendants' attention. They were not paying attention, so I started videoing him. That was the only thing that I could think of to get him to stop."Earlier in the flight from New Orleans to Charlotte, Williams said the man behind her asked "with an attitude" to return her seat to the upright position so he could eat from the tray table, she said.She obliged and moved her seat back up. But when the man was done eating, Williams said she reclined her seat once again.That's when he started "hammering away," she said. "He was angry that I reclined my seat and punched it about 9 times - HARD," Williams tweeted.   She also tweeted that she was injured, and that the incident caused pain."I have 1 cervical disk left that isn't fused," she wrote."I've lost time at work, had to visit a doctor, got X-rays, and have has [sic] horrible headaches for a week."After she started filming the man, "he did stop punching as hard," she told CNN. "So it did work to a certain degree."But Williams said she was stunned by what happened when she tried to get a flight attendant to help.She said she tried to alert a flight attendant as soon as the punching started. But the employee "rolled her eyes" at Williams and offered the man she accused of hitting her seat some complimentary rum, Williams tweeted.The great reclining debate: Is it OK to push your seat back?After that, the flight attendant handed her a stern form letter, titled "Passenger Disturbance Notice.""Notice: YOUR BEHAVIOR MAY BE IN VIOLATION OF FEDERAL LAW," the letter reads."You should immediately cease if you wish to avoid prosecution and your removal from this aircraft at the next point of arrival.""It was shocking," Williams told CNN."I think the more calm I remained, (the flight attendant) got angrier and more aggravated. So she said, 'I'm not talking to you anymore. I'm done with you,' or 'I'm done with this,' something to that effect, and then handed me this passenger disturbance notice."After that, the flight attendant told her, "'I will have you escorted off the plane if you say anything else. Delete the video,'" Williams said. "And I was scared to death."She said she's looking into possible legal action.In a statement to CNN, American Airlines said it was aware of the January 31 "customer dispute" aboard American Eagle flight 4392, operated by Republic Airways. "The safety and comfort of our customers and team members is our top priority, and our team is looking into the issue," American said. Airline passengers are entitled to "fly rights," outlined by the US Department of Transportation, when they buy a plane ticket. Those ensure airlines will do things like provide passengers with water when delayed on the tarmac or, if overbooked, ask passengers for volunteers before others are bumped off involuntarily.But comfort and personal space are not among those rights.Air travel dos and don'ts are wildly divisive and regularly broken. Everything from who has ownership over the armrest (etiquette experts told CNN in 2014 the passenger in the middle seat gets both) to which animals qualify as "emotional support" creatures (a new federal proposal would ban ESAs like peacocks, potbelly pigs and iguanas from flights) have ignited fierce debate.Still, there's an expectation that when you f
Released:
Feb 27, 2020
Format:
Podcast episode

Titles in the series (100)

The Ready For Takeoff podcast will help you transform your aviation passion into an aviation career. Every week we bring you instruction and interviews with top aviators in their field who reveal their flight path to an exciting career in the skies.