Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast   Welcome to eBay for Business! Did your review of 2019 indicate higher return and shipping costs than you had planned? Are your return rates higher than you would like? In this segment, we’ll go over a Shipping and Return Policy revision checklist with suggestions from other sellers on how to recoup the costs of shipping and returns while streamlining the purchase process for your buyers - a win-win for your customers and your business.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 01:46 - Top Story - Refreshing Return and Shipping Policies 36:09 - 2nd Story - SixBit Software 43:16 - Q & A 52:03 - Outro   New Links for Ep 80: Managing Bulk Listings - https://www.ebay.com/help/selling/listings/listing-tips/bulk-listings?id=4160&st=3&pos=4&query=Bulk%20listings Tracking items you’ve sold - https://www.ebay.com/help/selling/selling-postage/tracking-items-youve-sold?id=4088 Estimated delivery dates for sellers - https://www.ebay.com/help/selling/posting-items/estimated-delivery-dates?id=4086 Reporting an issue with a buyer - https://www.ebay.com/help/selling/resolving-buyer-issues/reporting-issue-buyer?id=4084 eBay Seller - Griffville - https://www.ebay.com/usr/griffville   Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast