Dr. Ricardo Mitrani is obsessed with communication. He's pretty open about that. And in today's episode Jason and Alan got to talk with him about it. Ricardo is one of the rock stars who teaches on campus at Spear Education on treatment planning, communication and treating the terminal dentition. He's super fun to talk with and has lots of techniques to help you become a better listener and communicator. How do we fail? Communication Treatment Planning Execution Weekly team self evaluation...what did we do well? What can we do better? Summit presentation...focusing on team contributions! The "calibration meeting" The new standard is change Technology and the growth mindset Treatment planning: plan vs. excuse Some links from the show: Ricardo's TED talk (it's in Spanish) The Five Dysfunctions of a Team The Ideal Team Player Atomic Habits Future Shock Good to Great The Dental Hacks Nation closed Facebook group has 27,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember…if you don’t have anything “dental” on your FB page, we might decline your membership request. So IM the group or email us at info@dentalhacks.com! Jason and I had the opportunity to meet Dr. Javier Quiros at Cosmedent a couple years back. He's a listener to the show and a very nice guy. What we didn't realize is what an amazing clinician he is! You won't see any nicer anterior composite work anywhere and now Cosmedent is offering "Become a Cosmetic Dentist" with Dr. Quiros on October 3-4 in Chicago at the amazing CEE! Go check it out at dentalhacks.com/Javier and don't miss this chance to work with a true master! There are a lot of options for bite block/suction combination units. The Mr. Thirsty One Step from Zirc is the only one that is single patient use and doesn't need any special hardware! It's cost efficient (use it with any HVE) and there's no risk of cross contamination! Use the promo code "COMFORT" at dentalhacks.com/mrthirsty and you'll get a buy 2 get one "comfort kit." It's a great way to get started with an amazing product! Go Hack Yourself Jason: Unstoppable Alan: Super Pumped If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer…give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into “What’s Hot” in the iTunes store! Go to this link and let the world know about the Dental Hacks! Finally, if you aren’t an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast! If you would like to support the podcast you can check out our Patreon page! Although the show will always remain free to download, our Patreon supporters get access to special bonus content including (at least) one extra podcast episode every months! Also be sure to check out the Dental Hacks swag store where you can find t-shirts, stickers coffee mugs and all sorts of other things that let the world know you’re a part of the Hacks Nation.