Ep 168 is sponsored by the 911 Training Institute and supported by INdigital. This episode features Chris, Director of Barren-Metcalfe Emergency Communications Center out of Kentucky and was recorded at the NENA SBP conference in Orlando, Florida. In this episode Chris shares his 9-1-1 story, details on the Kentucky 9-1-1 Summit and his opinion on a possible change in the dispatch identifier of PSAP to something more fitting of what a dispatch center does now. This is an episode you don't want to miss. As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.  Article mentioned in episode - Facebook rolls out AI to detect suicidal posts before they’re reported - Web Podcast Sponsor - 911 Training Institute – Facebook | Twitter | Web Episode topics - Chris's 9-1-1 story Kentucky Training Summit www.the911summit.com Should the name PSAP be changed to something else? Should the name "dispatcher" be changed to something else? Facebook suicide detection AI