Engaging with your clients to generate referrals for your small business. Thomas Gay is a serial entrepreneur and founder, CEO & Chairman of Refer.com - they enable professional service providers to refer and be referred. Tom shares his serial entrepreneurial journey, insights on developing & building a business, using referrals to build & grow a small business, and other tips and techniques to help you start and grow a small business. Henry Lopez is the host of this episode of The How of Business show – dedicated to helping you start, run and grow your small business. (TheHowOfBusiness.com)