Vice President and Principal Analyst at Forrester Research Interview starts at 9:06 and ends at 43:24 “I think Amazon feels pretty confident that they could attack any business they want, and the incumbents will spend four or five years resisting before they realize that they have no choice. Whereas a little proactive customer obsession on the part of any of those companies could probably make it so that Amazon decides to go elsewhere.” News “Kindle will evolve new forms of online literature: Sanjeev Jha, Director of Kindle Content India” by Rahul Sachitanand at The Economic times - December 10, 2017 Amazon announces expansion of Prime free same- and one-day shipping in time for Christmas (press release) - December 13, 2017 Click here to see if Amazon is offering free same-day and one-day Prime shipping to your city or town. Start a 30-day Prime Free Trial “Amazon to start selling Apple TV and Google Chromecast” by Ben Fox Rubin at CNET - December 14, 2017 Tech Tip “Amazon Alexa can now wake you up with music” by Sarah Perez at TechCrunch - December 11, 2017 Kindle Software update Interview with James McQuivey “Amazon Brings a Knife to a Mud Fight” at The Reading Edge - February 1, 2010 Echo Look Echo Show Echo Spot Persado The Stormlight Archive Book Series (including The Way of Kings) by Brandon Sanderson Behave: The Biology of Humans at Our Best and Worst by Robert M. Sapolsky Content “2017 This Year in Books” - Amazon’s information from Charts Next Week’s Guest Longtime London listener Mark Jarvis Music for my podcast is from an original Thelonius Monk composition named "Well, You Needn't." This version is "Ra-Monk" by Eval Manigat on the "Variations in Time: A Jazz Perspective" CD by Public Transit Recording" CD. Please Join the Kindle Chronicles group at Goodreads!