In today's episode, Andy and Melissa dig into the interview with Norma Cohen. If you haven't listened to Norma's full interview, you definitely should go back and listen. Norma is a very unique planner. She's been working in her community since she was a child and she's spent years building those relationships that have been the bulk of her business! Listen as Andy and Melissa also discuss: How has Norma survived in business without business cards? Norma's ability to build a referral based business The bold boundaries that Norma sets for her clients Plus, Andy answers a listener question!   Other episodes mentioned: Preston Bailey