6 min listen
Ryanair volte-face shows feedback is best given face-to-face
Ryanair volte-face shows feedback is best given face-to-face
ratings:
Length:
5 minutes
Released:
Oct 7, 2013
Format:
Podcast episode
Description
To bring about change, it is criticism delivered in person by random strangers that counts, says Lucy Kellaway For information regarding your data privacy, visit acast.com/privacy
Released:
Oct 7, 2013
Format:
Podcast episode
Titles in the series (100)
Take a bracing dip in September's overflowing in-box: Long ago, before e-mail, the return from holiday was a leisurely thing For information regarding your data privacy, visit acast.com/privacy by FT Listen to Lucy