If you’ve not heard the name of Chris Ducker, you are going to be glad you have by the time this interview episode of The Amazing Seller podcast is over. Chris is an online business guy who’s made it big in many different areas, and on this episode he’s joining Scott to chat about how he would go about building a business independently of Amazon after successful sales on Amazon. Scott’s been interested in this possibility for a long time and Chris has the business experience to help him think through the issues involved.
 
Why Chris Ducker doesn’t like the Amazon platform for building your business.
 
Scott Voelker has long encouraged everyday people like you to build their own real business on the Amazon platform. It’s an unprecedented opportunity. But his guest today, Chris Ducker, doesn’t like the model for a very specific reason. It’s something you’ll hear from him over and over and it has to do with building on your own platform instead of a platform someone else owns. You can hear all the details of what Chris things, and why, on this episode of The Amazing Seller.
 
The power of Customer Service for your Business.
 
One of the biggest mistakes that business owners (including Amazon sellers) make time and time again is to get a customer and then forget about them. But if you think it through, you’ll realize that it’s much easier to serve an existing customer well so that they become a repeat customer, than it is to get a new customer. On this episode Chris Ducker shares a couple of powerful stories about what customer service can do for your business, both in terms of customer retention and increased revenue.
 
When is it time for you to outsource some of your business workload?
 
Scott’s guest on this episode of the podcast is Chris Ducker, a pro at outsourcing And business building. Chris knows what it takes to get the Right outsourced team working on a business and you also know the great big mistakes that can be made. On this episode Scott asks Chris about his recommendations for figuring out the timing of adding a virtual team to your business. This section alone is worth you listening too, so make sure you set aside the time to do it.
 
The vital question for you to ask about hiring a virtual assistant or team member.
 
If you've been considering adding a virtual assistant do you business workflow, this episode is one you really need to listen to and take some notes on. Chris Ducker shares his insights about when it is time to add team members to your business and why you would want to do it. For him, it comes down to one final question that you need to ask yourself. It's a question that provides incredible amounts of clarity and direction for you and your business moving forward. Be sure you take the time to listen, it's a powerful lesson in outsourcing and hiring.
OUTLINE OF THIS EPISODE OF THE AMAZING SELLER
 

[0:04] Scott’s introduction to the podcast with Chris Ducker!
[2:40] How the episode is going to flow (a backwards Hot Seat).
[3:25] What would Chris do to move a product from Amazon into an independent site.
[4:30] Why it’s a good thing to sell on Amazon, but what about it scares Chris.
[7:21] Scott’s perspective on that difficulty and what Chris would do to build his own brand outside of Amazon.
[11:45] What to do if you don’t want to be the “face” of the business.
[15:24] How Chris would advise a new person about determining a market to enter.
[22:30] What are the ways businesses need to improve in order to stand out?
[25:33] The power of customer service for building your existing business.
[33:52] How Chris has specialized in outsourcing and when you should consider adding help to your team.
[40:35] How Chris’ business - virtual staff finder - works.
[43:52] Chris’ last nugget of advice for business owners in 2016.

 

The One Day Business Breakthrough Podcast
www.VirtualStaffFinder.com
Chris’ book: Virtual Freedom

Chris’ website: www.ChrisDucker.com