Created by Wan Hiyati

marketing & management

The New Art of Managing People
Author
Competitive Advantage of Nations: Creating and Sustaining Superior Performance
Author
Crazy Bosses: Fully Revised and Updated
Author
The 5 Behaviors of Effective Personal Leadership... For Ascension to Public Leadership: A Self-Coaching Guide
Author
Customer Relations: The Dynamic Manager’s Handbook Of Customer Satisfaction
Author
Ethics and Public Policy: Contemporary Issues
Author
The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team
Author
Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More
Author
Force For Change: How Leadership Differs from Management
Author
From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations
Author
Top Assignment
Author
The Four Elements of Success: A Simple Personality Profile that will Transform Your Team
Author
Managing Without Walls: Maximize Success with Virtual, Global, and Cross-cultural Teams
Author
Charismatic Public Speaking
Author
Robert's Rules in Plain English 2e: A Readable, Authoritative, Easy-to-Use Guide to Running Meetings
Author
Neuromarketing: Understanding the Buy Buttons in Your Customer's Brain
Author
Up, Down, and Sideways: High-Impact Verbal Communication for HR Professionals
Author
MDM for Customer Data: Optimizing Customer Centric Management of Your Business
Author
Innovation and Entrepreneurship
Author
Staffing to Support Business Strategy
Author
Saying What's Real: Seven Keys to Authentic Communication and Relationship Success
Author
The Complete Book of Business Success
Author
Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales
Author
Listening With Empathy: Creating Genuine Connections With Customers and Colleagues
Author
We: The Ideal Customer Relationship
Author
50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition
Author
The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management
Author
The Customer is Bothering Me
Author
Don't Take the Last Donut: New Rules of Business Etiquette
Author
The E-Myth Enterprise: How to Turn a Great Idea into a Thriving Business
Author
The High-Purpose Company: The TRULY Responsible (and Highly Profitable) Firms That Are Changing Business Now
Author
Competency-Based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way
Author
Top 100 Tips for Staff Management
Author
You Can't Win a Fight with Your Boss: & 55 Other Rules for Success
Author
Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients
Author

marketing & management

The New Art of Managing People

Competitive Advantage of Nations: Creating and Sustaining Superior Performance

Crazy Bosses: Fully Revised and Updated

The 5 Behaviors of Effective Personal Leadership... For Ascension to Public Leadership: A Self-Coaching Guide

Customer Relations: The Dynamic Manager’s Handbook Of Customer Satisfaction

Ethics and Public Policy: Contemporary Issues

The 17 Indisputable Laws of Teamwork: Embrace Them and Empower Your Team

Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More

Force For Change: How Leadership Differs from Management

From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations

Top Assignment

The Four Elements of Success: A Simple Personality Profile that will Transform Your Team

Managing Without Walls: Maximize Success with Virtual, Global, and Cross-cultural Teams

Charismatic Public Speaking

Robert's Rules in Plain English 2e: A Readable, Authoritative, Easy-to-Use Guide to Running Meetings

Neuromarketing: Understanding the Buy Buttons in Your Customer's Brain

Up, Down, and Sideways: High-Impact Verbal Communication for HR Professionals

MDM for Customer Data: Optimizing Customer Centric Management of Your Business

Innovation and Entrepreneurship

Staffing to Support Business Strategy

Saying What's Real: Seven Keys to Authentic Communication and Relationship Success

The Complete Book of Business Success

Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales

Listening With Empathy: Creating Genuine Connections With Customers and Colleagues

We: The Ideal Customer Relationship

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management

The Customer is Bothering Me

Don't Take the Last Donut: New Rules of Business Etiquette

The E-Myth Enterprise: How to Turn a Great Idea into a Thriving Business

The High-Purpose Company: The TRULY Responsible (and Highly Profitable) Firms That Are Changing Business Now

Competency-Based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way

Top 100 Tips for Staff Management

You Can't Win a Fight with Your Boss: & 55 Other Rules for Success

Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients