Templates for Managing Training Projects
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About this ebook
This book is at its core a bank of training knowledge. Each customizable template is practical to use on training-related projects or ongoing operations.
In this book you will find:
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Templates for Managing Training Projects - Willis H. Thomas
INTRODUCTION
Are you a talent development professional who coordinates a variety of training projects? Do you experience challenges in maintaining documentation to meet your stakeholders’ needs? Can your organization benefit from improved training forms to streamline processes? These are just a few examples in which training projects can benefit from well-designed forms. This is ATD’s first book of project management templates and tools specifically designed for training professionals. It builds on the expertise of the two widely respected organizations: Project Management Institute (PMI®) and the Association for Talent Development (ATD). PMI® has created many resources for project managers, certifying hundreds of thousands of professionals worldwide. Similarly, ATD has set the standard for best practices in training and development through providing exemplary content and establishing a competency model for the talent development profession.
It may be helpful to consult a handbook or guide when using these templates. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) presents industry-accepted project management terms, definitions, and guidelines. While the PMBOK® Guide is not required to use these templates, it can be very helpful for understanding the application of project management to your job function. It does this by organizing training activities through start-to-finish relationships (Process Groups) and logical categories (Knowledge Areas).
Templates for Managing Training Projects may also serve as a companion to other project management standards, such as PRINCE2 (Projects in Controlled
Environments 2), and methodologies, such as Agile project management.
This book not only supports training project management, but also ongoing organizational and business functions, including human resource development functions such as, new hire orientation and professional development. Continually used forms are classified within the area of ongoing operations.
THE EMERGING ROLE OF THE TRAINING PROJECT MANAGER
The role of the training professional is increasingly changing and taking on a project management role that extends beyond training design and delivery into areas that support performance enhancement, process improvement, change management, quality assurance, and measurement and evaluation.
Training project management responsibilities can include authoring and maintaining the training project plan, including managing workflows; facilitating SME input; overseeing approvals; and ensuring effective management of the training project from start to finish. This often means:
• ensuring that competing demands (cost, time, scope, quality, risk, and resources) are properly addressed
• coordinating the efforts of the training project team (SMEs, instructional designers, curriculum developers, trainers, and training administrators)
• supporting training deliverables that have been produced for internal key stakeholders and external regulatory authorities.
The ATD Competency Model provides a framework that can benefit from the effective management of projects and related documentation. Projects are inherent in each area of the competency model—initiatives that are intended to address specific requirements. For example, in the area of change management, training projects might involve culture change and familiarization with new policies that name educating end-users as a primary task. Learning technologies might involve system validation to ensure compliance. Knowledge management might involve a variety of system implementations that require new ways of thinking, which necessitate learning and performance management as a core focus. Each of the components in the ATD Competency Model involves the development of products, services, or deliverables. In essence, this can be looked at as projects or sub-projects that are temporary, unique, and created for a specific purpose.
FIGURE 1: THE ATD COMPETENCY MODEL
HOW TO USE THIS BOOK
This book is designed to be an invaluable resource to help manage learning and development projects. These forms are knowledge documents that have been conceptualized and enhanced with some input from contributors during the past 20-plus years. These customizable templates are practical for use on training-related projects or ongoing operations. Training-related
refers to those initiatives that pertain to the full scope of training—from needs assessment to instructional design, from initiating a new training initiative to managing training operations.
To optimize the use of these forms consider the following:
• Why do you really need training forms? Do you need forms to track results, to show accountability, for formal documentation, or for other related concerns?
• Which forms do you need? Do you need all of the forms or just specific ones for particular projects based upon the size and complexity?
• When do you need the forms? Do you need specific forms at the beginning of the project and other forms throughout the project, or do you prefer utilizing the majority of the forms at the end of the project for record-keeping purposes?
• How will you use the forms? Will these be used as printed forms or electronic documents?
• Will they be used with the project team only or with stakeholders?
• Why do you need the form? Are there regulatory or compliance requirements that you need forms to track?
• Who will initiate, maintain, or approve the forms? Will the data administrator be responsible for the forms or is the training manager ultimately accountable for training documentation?
To make this book user friendly a