Meeting the Needs of Student Users in Academic Libraries: Reaching Across the Great Divide
By Michele Crump and LeiLani Freund
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About this ebook
- Takes an honest look at learning commons in academic libraries and discusses what is working and what is not
- Explores behind the statistics as to why users come to the library; does the librarians’ concept of ‘the library as place’ match user perception?
- Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings
Michele Crump
Michele J. Crump is the head of Access Support for the George A. Smathers Libraries at the University of Florida, USA. Her research focuses on user-centered services such as unmediated interlibrary loans, patron driven acquisitions, and emerging technologies in the library. Michele has served in various technical services positions, including Emerging Technologies Librarian, interim Director of Technical Services Division, and chair of the Acquisitions and Licensing Department.
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