SolarWinds Server & Application Monitor : Deployment and Administration
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Book preview
SolarWinds Server & Application Monitor - Justin M. Brant
Table of Contents
SolarWinds Server & Application Monitor: Deployment and Administration
Credits
About the Author
About the Reviewers
www.PacktPub.com
Support files, eBooks, discount offers and more
Why Subscribe?
Free Access for Packt account holders
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Deployment Strategy
Enabling and configuring SNMP on Windows
Installing an SNMP service on Windows
Assigning an SNMP community string on Windows
Enabling and configuring WMI on Windows
Enabling a WMI service on Windows
Creating an Active Directory service account for WMI
VMware host monitoring prerequisites
Enabling and configuring SNMP
Method 1 – enabling and configuring SNMP via Secure Shell
Part 1 of 2 – enabling SSH on ESXi 5.1 using vSphere
Part 2 of 2 – enabling and configuring SNMP using PuTTY
Method 2 – enabling SNMP on ESXi 5.1 or prior via the console
Creating a service account for VMHost
Enabling and configuring SNMP on Cisco devices
Enabling and configuring SNMP on a Cisco switch
Enabling and configuring SNMP on a Cisco router
Summary
2. Installing and Configuring SolarWinds SAM
Installing SolarWinds SAM
Configuring SolarWinds SAM
Network Sonar Wizard
The SNMP page
The VMware page
The Windows page
The Network page
The Discovery Settings page
The Discovery Scheduling page
The Network Sonar Results Wizard page
The Devices page
The Volumes page
The SAM Import Settings page
The Import Preview page
Application Discovery
The Select Applications page
The Enter Credentials page
Active Directory integration
Creating a security group for SolarWinds SAM
Creating a service account for SolarWinds SAM
Assigning a security group to SolarWinds SAM
Summary
3. Customizing SolarWinds SAM
Manually adding nodes
Adding servers and devices
Adding VMHosts
Adding application monitors to nodes
Discovery Central
Network Sonar Discovery
Application Discovery
Removing nodes and disabling polling
Removing a node from SolarWinds SAM
Disabling a node from data polling
Removing an application monitor
Disabling an application monitor from polling
Promoting nodes
Classifying nodes
Creating custom properties
Applying custom properties
Managing groups
Creating groups
Modifying groups
Defining dependencies
Backing up your customizations
Summary
4. Events, Traps, and Alerts
Reviewing events
Adjusting events log retention
Utilizing SNMP traps
Understanding SNMP functionality
Setting SNMP traps on Windows
Enabling a Windows SNMP Trap service
Configuring a Windows SNMP Service for traps
Converting Windows events into SNMP traps
Setting SNMP traps on Cisco devices
Testing and reviewing SNMP traps
Reviewing SNMP traps in the Orion web console
Reviewing SNMP traps in the Orion Trap Viewer
Managing alerts
Reviewing and modifying alerts
Forwarding alerts via e-mail
Summary
5. Syslog, Reporting, and Network Atlas
Utilizing Syslog
Understanding Syslog
Forwarding Syslog on common Cisco devices
Enabling and configuring Syslog forwarding on Cisco firewall
Enabling and configuring Syslog forwarding on a Cisco switch
Testing and reviewing Syslog data in SolarWinds SAM
Utilizing reporting
Running reports
Creating reports
Scheduling reports
Orion Network Atlas overview
Creating a network map
Adding network maps to the Orion web console
Summary
A. Troubleshooting
Installation issues
Orion web console issues
Problems with IIS
DNS issues
SolarWinds services
Restarting the Network Sonar Wizard
SNMP polling issues
Confirming settings
The SNMP tab missing on a Windows server
WMI polling issues
Windows firewall may be blocking WMI
Windows User Account Control may be interfering with WMI
Steps for Windows Server 2008 R2
Steps for Windows 7
Configuring WMI at the local computer level
WMI Administrative Tools
Index
SolarWinds Server & Application Monitor: Deployment and Administration
SolarWinds Server & Application Monitor: Deployment and Administration
Copyright © 2013 Packt Publishing
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.
Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.
Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.
First published: December 2013
Production Reference: 1091213
Published by Packt Publishing Ltd.
Livery Place
35 Livery Street
Birmingham B3 2PB, UK.
ISBN 978-1-78355-101-9
www.packtpub.com
Cover Image by Aniket Sawant (<aniket_sawant_photography@hotmail.com>)
Credits
Author
Justin M. Brant
Reviewers
Sam Namiq
Jeremy D. Phillips
Acquisition Editors
Vinay Argekar
Edward Gordon
Commissioning Editors
Neil Alexander
Subho Gupta
Technical Editors
Amit Shetty
Rohit Kumar Singh
Project Coordinator
Joel Goveya
Proofreader
Lawrence A. Herman
Indexer
Hemangini Bari
Production Coordinator
Shantanu Zagade
Cover Work
Shantanu Zagade
About the Author
Justin M. Brant has over 15 years of IT industry experience. As an adolescent, he was mentored by his grandfather Edgar J. Reynolds, a retired Naval Oceans Systems Center (NOSC) Electronic Engineer, who trained him on systems such as Apple II, Macintosh Plus, and Windows 2.x.
His grandfather's guidance led to a position at Datel Systems, where he began his career in the IT industry. Shortly thereafter, Justin and his brother Gregory created Blue Sun Design LLC, a consulting group focused on the Information Technology Infrastructure Library (ITIL) Framework, designed to support small to medium-sized business networks. He later joined the Biomedical Research Institute of America Institutional Review Board (BioMed IRB) as the Network Administrator, where he maintained the IT infrastructure consistent with FDA regulations for electronic records and patient confidentiality.
Presently, Justin is the Technical Support Manager at Integrated Default Solutions (IDSolutions), where he manages a team of five help desk technicians supporting 1,300 enterprise users nationwide. His position is multifaceted, involving network support, strategy, design, transition, and operation. His primary responsibilities include refining processes and security measures through developing and maintaining the IDSolutions Standard Operating Procedure (SOP) manual. In addition, he is the in-house specialist for the ShoreTel PBX & ECC VoIP system.
I would like to dedicate this book to my grandfather, Edgar J. Reynolds, for being ahead of his time and sparking my interest in technology. I would like to thank Fred Fox and Gary Shkedy, Executive Directors at BioMed IRB, who were pivotal mentors regarding IT health care security regulations; also, David Brassfield, Amelia Cline, Jeremy Phillips, Petersan Jean-Pierre, Troy Muncy, Sam Namiq, and Syneca Horton, for supporting this project as technical reviewers and advisors, and my mother Vicki Aznoe, for encouraging me to continuously write. In addition, I would like to thank the Packt Publishing team for their excellent ongoing communication and constructive feedback.
About the Reviewers
Sam Namiq is a highly motivated and knowledgeable