Steven F. Marsh is director of the engineering and global operations management graduate program at Clarkson University. He gained over 15 years experience as a quality professiona...view moreSteven F. Marsh is director of the engineering and global operations management graduate program at Clarkson University. He gained over 15 years experience as a quality professional in the medical device, electronics, and aluminum industries. Steve is a senior member of ASQ, a member of the ASQ Quality Management Division’s Lean Six Sigma Technical Committee, an ASQ certified quality engineer, and is currently pursuing a certified Six Sigma Black Belt. He holds both an MS in engineering and manufacturing management and a BS in interdisciplinary engineering and management from Clarkson, and earned an AS in engineering science from SUNY Canton. He can be contacted at smarsh@clarkson.edu.view less