Albert Z. Zhou is earning his PhD in Knowledge Management at the University of New South Wales. He has written two books on KM and has had articles published in journals such as Journal of Intellec...view moreAlbert Z. Zhou is earning his PhD in Knowledge Management at the University of New South Wales. He has written two books on KM and has had articles published in journals such as Journal of Intellectual Capital, Knowledge Management Research & Practice and Journal of Information and Knowledge Management.view less