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Darlene Bollon
•More than 2 years of writing Tagalog romance stories/novels•More than 3 years freelance writing experience at www.essaywriters.com (writer/copy editor)•4 years and 1 month experience of Customer S...view more•More than 2 years of writing Tagalog romance stories/novels•More than 3 years freelance writing experience at www.essaywriters.com (writer/copy editor)•4 years and 1 month experience of Customer Support (and as Project Officer) in Publishing company•1 year and 6 months experience in Publishing company (as Quality Assurance Staff, Team Leader/Assistant Supervisor and Customer Support)Leadership/Supervisory•Proof Reader/Quality Assurance Staff Team Leader/Assistant Supervisor(December 19, 2005 – July 5, 2006)•Responsible for interviewing new applicants•Supervise and assist subordinates with regards to journal layouts and instruction in proof reading•Responsible for individual evaluation of the team's members with regards to speed, accuracy, attitude and attendance•Responsible for updating status of accepted files for release or upload to client•Responsible for chasing the priority files for upload to client the soonest possible time•Serves as a channel between co-employees (subordinates) and the administrationPROFESSIONAL EXPERIENCEBookware Publishing Corp•Tagalog novel writerMarch 2011 – present•Published Tagalog novel: “Crashed Into You” [ISBN: 978-971-43-1710-9]•Published Tagalog novel: “Suddenly in Love” [ISBN: ISBN: 978-971-43-1876-2]•Published Tagalog novel: “A Burning Affair” [http://bookwarepublishing.com/upcoming-book/a-burning-affair/]•Accepted manuscripts: “Love Found at Dracula’s Castle” & “How to Date a Florist”Essaywriters/FreelancerWriter/CopyeditorMay 2009 – February 2013•Writing essays requested by clients•Editing articles•Ensuring quality productsSPi Global Solutions (Publishing BPO Company)Customer Support/Project OfficerJuly 6, 2006 –February 2011•Interact with clients (Customer Support/Project Officers/Production or Managing Editors) in Manila and abroadTeam Leader/Assistant SupervisorDecember 19, 2005 – July 5, 2006•Assist and supervise proofreading and quality assurance teamQuality Assurance StaffSeptember 2005 – December 19, 2006•Responsible for accepting filesProofreaderJune 14, 2005 – September 2005•Responsible for checking the incorrect typesetting layoutview less