£54m jump in costs behind pensions dashboards programme
by Vicky Shaw
May 09, 2024
4 minutes
The costs behind a system to help people to see all their pensions together online have jumped by £54 million, with no date yet set for when it will be made available to the public, a spending watchdog has said.
Delays to the pensions dashboards programme have partly been due to a lack of digital skills and ineffective governance, the National Audit Office (NAO) said.
The estimated cost of the programme has jumped by 23%, from £235 million in 2020 to £289 million in 2023.
The report said a “range of factors” has led to the estimated cost of the programme increasing by £54 million.
“These include an increase in supplier costs, changes to the Money and Pensions Service’s (MaPS)
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