Former MP dissatisfied with Horizon complaints ‘brush-off’ from Paula Vennells
A former MP has told the Post Office inquiry he was not satisfied with the “brush-off” response he received from Paula Vennells after he raised concerns over subpostmaster complaints about the Horizon system.
Lord Arbuthnot told the probe he was also “frustrated and annoyed” with then business secretary Lord Mandelson after describing his approach as “no, not me, gov”.
Former Post Office chief executive Ms Vennells wrote to the former Conservative MP for North East Hampshire in 2012, during her time as managing director, to defend the Horizon system, describing it as “robust”.
Lord Arbuthnot first learned of issues with the Horizon system
