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Why won’t my smart plugs connect?

I bought three Meross MSS315 smart plugs (£27 from ), after you recommended them in Issue 676’s Cover Feature. I followed the instructions – disabling the 5GHz Wi-Fi channel, ensuring I’m using WPA2 and granting location permissions. Yet it failed at the same point in the process – when I tried connecting with my Samsung Galaxy 23+ phone and my wife’s iPhone 13. It

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