One in 20 told GP surgery ‘cannot help today’
One in 20 people who call their GP for help are told to call back on another day, according to a major new poll of patients in England.
And more than one in 10 were told they would need to wait for more than two weeks for care.
Some 5.3% of people were told to “make contact again another day, as the GP practice could not help that day”, according to the new survey by NHS England and the Office for National Statistics (ONS).
The proportion who are told their practice could not help that day is highest in north east where 12.2% of patients were told to call back another day.
