Coroner slams Dagenham GP practice as man dies of heart attack after surgery fails to call him back
by Lydia Chantler-Hicks
Mar 20, 2024
3 minutes
A coroner has strongly criticised a GP practice over the death of a patient whose repeated phone calls complaining of chest pain were not returned.
Keith Smith, 75, died of a heart attack last July after trying for three days to get medical help from Church Elm Lane Medical Practice.
On two of those days the practice said it would call him back, but did not do so.
Coroner Graeme Irvine has now strongly criticised the practice for its "chaotic" and "unprofessional"
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