Businesses must consider disabled customers ‘from the outset’ – MPs
by Josie Clarke
Mar 19, 2024
2 minutes
Businesses must consider the needs of disabled consumers from the outset and not as an “afterthought” when designing their products and services, the Women and Equalities Committee (WEC) has said.
Those that fail to adopt inclusive design risk missing out on the spending power of disabled households estimated to be worth £274 billion a year, the cross-party warned.
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