“Don’t even bother,” the upholsterer told me. I was on the phone, asking for a theoretical quote to reupholster a five-year-old or so midrange sofa, which cost more than $1,000 when new. That task, the upholsterer told me, would run me several times more than the couch was originally worth, and, owing to its construction, it was now worth nowhere near its sale price. The upholsterer proceeded to lecture me, in a helpful, passionate, and sometimes kindly manner, about how sofas made in the past 15 years or so are absolute garbage, constructed of sawdust compressed and bonded with cheap glue, simple brackets in place of proper joinery, substandard spring design, flimsy foam, and a lot of staples.
Until recently, people had no reason to suspect that a $1,200 sofa would be anything less than high quality; the vast majority of the stuff in stores was fairly well made, and you could sit on it to test it. Today, not so much. Instead of going to a furniture or department store, says Sami Reiss, a journalist and Dwell contributor who operates Snake, a newsletter about furniture design, modern consumers “are buying a couch online that looks four times as good,
