Banks need to up their game when registering power of attorney, says Which?

Nearly three in 10 people who have registered for power of attorney have faced difficulties trying to use their powers with banks, according to Which?

Research among more than 1,500 people who have held power of attorney found 29% described dealing with banks to manage the financial affairs of their donors as somewhat or very difficult. The figure for building societies was 23%.

A power of attorney allows a person, or “donor”, to appoint someone else, known as the “attorney”, to help manage their affairs.

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