What’s happened?
The days of six-days-a-week postal deliveries to all 32 million addresses across the UK are looking more shaky than ever after the communications regulator Ofcom last week unveiled its proposals for reform. The number of letters we send each year has slumped from 20 billion two decades ago to just seven billion now, and is predicted to shrink further. That means the Royal Mail’s commitment to “universal service” is “getting out of date and will become unsustainable if we don’t take action”, according to Ofcom boss Melanie Dawes. The options proposed by the regulator include cutting delivery