Is Wowcher responsible for refunding return cost?
Q I recently bought a refurbished HP Pro x2 12in laptop-tablet through a Wowcher deal from a company called Solatek (https://solatek.co.uk). The device was stated as having an Intel i5 processor, but it actually has an Intel M3-7Y30, which is less powerful.
I went through Wowcher’s returns process and was told that I’d have to pay to send the device back and I wouldn’t be able to claim a refund for this delivery fee. However, I thought the seller must pay to receive goods being returned when they’re
