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  • The Independent

    EasyJet wrongly blames passenger for staff mistake, denies boarding and leaves them £800 down

    by Simon Calder Jan 04, 2024 2 minutes
    Source: Nats

    Mother and daughter Sheila and Jessica Queenan have been left more than £800 out of pocket after easyJet applied the wrong passport rules – and ruined a birthday trip to the Canary Islands.

    On 21 May 2022, they arrived at airport for an easyJet flight to , where Sheila Queenan was planning to celebrate her 68th

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