Telecoms firms agree digital landline migration pause amid safety alarm concerns
by Josie Clarke
Dec 18, 2023
3 minutes
BT and other telecoms providers have agreed to pause forcing customers onto the new digital phone network following a number of “serious incidents” involving the failure of personal “telecare” alarms.
Technology Secretary Michelle Donelan called a meeting with the leading telecoms firms including , BT, 02 and following incidents when telecare devices – personal alarms used by an estimated 1.8 million elderly and vulnerable people and designed to be activated in a health emergency or after a fall – failed because of digital landlines.
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