Evening Standard

Telecoms firms agree digital landline migration pause amid safety alarm concerns

BT and other telecoms providers have agreed to pause forcing customers onto the new digital phone network following a number of “serious incidents” involving the failure of personal “telecare” alarms.

Technology Secretary Michelle Donelan called a meeting with the leading telecoms firms including , BT, 02 and following incidents when telecare devices – personal alarms used by an estimated 1.8 million elderly and vulnerable people and designed to be activated in a health emergency or after a fall – failed because of digital landlines.

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