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  • The Independent

    Calls for limit on how often people can be contacted about missed payments

    by Vicky Shaw Dec 14, 2023 3 minutes

    Stronger rules are needed to prevent borrowers who are behind on their payments from being overwhelmed with correspondence chasing their debts, according to consumer champion Martin Lewis and the Money and Mental Health Policy Institute.

    Research published by the institute, a charity founded and chaired by Mr Lewis, indicates that half (50%) of people who are behind on bills have experienced suicidal thoughts or feelings in the previous 20 months due to rising costs.

    Mr Lewis said: “When done well, contact from creditors can

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