In reply to “Under the pump” (October 28), in 1976, the Listener published a small advertisement notifying readers of a published report, Tragic inefficiency of New Zealand’s neglected ambulance services. This led to 250 copies being distributed throughout the country to interested readers who replied to that advertisement. Comments from those recipients highlighted the fact that the government benefited by using volunteers, at no cost, and it has continued to exploit these willing people who spend many more hours qualifying in various capacities.
Nearly 50 years later, volunteer ambulance and fire service personnel are still being exploited. They suffer from loss of income as many employers can no longer afford to pay them if they are called to emergencies. They can suffer from PTSD, injuries incurred while on duty, loss of family time and, in some instances, loss of their lives. Surely, when so much is given by people with commendable community spirit, they could at least be financially compensated for the assistance they render when responding to the increasing number of emergency calls.