Imagine being stranded at an airport, not being able to use the bathroom on an aeroplane, or lacking access to the IFE system. For many travellers, such instances would prompt a flurry of outrage, but for those with accessibility needs – which includes people with mobility issues, visual and hearing impairments, neurodivergencies such as autism or ADHD, and other special requirements – it’s all too often a normal part of the travel experience.
British TV presenter Sophie Morgan is no stranger to the issues faced by travellers with accessibility needs. After her wheelchair was broken on a flight between London to Los Angeles in March this year (for the second time), she become the face of Rights on Flights, a national campaign to reform the industry and make it more inclusive.
“From beginning to end there are barriers when it comes to flying,” says Morgan. “I think it’s something that non-disabled people take for