Saturday Star

Illiteracy among councillors affects service delivery

skills audit

According to a skills audit conducted by the KwaZulu-Natal Co-operative Governance Department on July 9, nearly 300 councillors in the province cannot read and write.

The illiteracy rate among councillors in municipalities has a huge impact on local government service delivery, therefore, the skills audit report justifies why the province is faced with a high number of poor service delivery challenges.

Literacy is a fundamental skill which enables individuals to access and understand information, communicate effectively and

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