When you have a beef with your retail bank, credit provider or insurance policy or have a grievance against SARS or your pension fund, and whether you are an individual or a business, think of calling the appropriate ombud to help you resolve the issue.
An ombudsperson, ombudsman or ombudswoman, and sometimes not referred to as an ombud at all, like the pension funds adjudicator, is an impartial person or