When asked the key to success for a smaller business in the marine industry, Rogers Boatshop Managing Director Nigel Arkell quickly replied: “Do what you say you are going to do.”
It’s a philosophy he and his staff take to heart in their everyday dealing with clients – it is all about people on both sides of the counter, says Nigel.
“As a modest-sized, one-outlet business we need to deliver to the best of our collective abilities. It is nothing cleverer than that – it makes Rogers Boatshop what it is today. A boating background and a passion forcustomers. It is what keeps them coming back.”