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Having a problem with our recommended software or expert tips? Email editor@computeractive.co.uk and we’ll do our best to help

How can I download the Files app you recommended?

Q I tried downloading Files (www.snipca.com/45585), which you recommended as an alternative to File Explorer (Issue 656, page 51). I clicked the ‘classic installer’ link as you suggested, but it didn’t work. Can you help?

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