It can’t be much fun working on a broadband support desk. Call after call from irate customers, threatening to cancel their direct debit because the connection has “gone down again” or they’re “not getting the promised speed”. And that’s just the calls from me.
It must be even more galling for the human anger-sponges answering the calls that many of these problems could be easily avoided, if only the providers they work for educated their customers on the benefits of Ethernet.
For a vast
