Inclusive design aims to understand and enable users of all backgrounds and abilities to participate, the power it has to disenfranchise or to empower, and how designers can do it better.
It was a lack of inclusivity for the elderly that opened Sarah Mui’s eyes to inclusive design. “I witnessed how when my grandparents had to move out of a familiar neighbourhood into a new community, they couldn’t get used to the new space and it caused a lot of problems, from mental to family
