After encountering the same issues repeatedly when working with customers at my CI firm, I thought a series of columns on working with an installer might help. While this is written through the lens of working on A/V projects, many tips are applicable when hiring any trade to work in your home. And I can guarantee that following these suggestions will make the project—and your relationship with the installation team—go smoother for everyone.
The client/installer relationship has different aspects depending on the project’s phase. In
