Two years into the launch of the Crestron Home operating system for smart homes would, in normal times, be an odd moment for a first-time in-person dealer training and product exhibition tour. Considering world events over those specific two years, however, you quickly realize, “Oh yeah, this IS the first chance that most dealers (and press) have had to see these new products in person.” Such was the case for me.
When my Crestron NEXT Road Trip exhibit tour guide Michael Short (marketing director) asked me what my first-hand experience had been, to date, with Crestron Home, I stumbled a bit in my answer. Had I been to ISE? No. Had I installed it in my home? No. My final realization was that I had multiple virtual press briefings about Crestron’s new products during the COVID-19 pandemic and had expected to see the company in person at CEDIA Expo this past September. But when Crestron and most other exhibitors chose to forego that show, that just