LETTER OF THE WEEK
Customer care at its best
Seven or eight years ago I purchased two Peak Design ‘Slide’ shoulder straps and fitted them to a D600 and D90 which I had at the time, but due to other interests and buying a compact they were rarely used. Having recently retired I upgraded to D500 and Z6 Nikons, but when I swapped the straps to these I found an issue with the anti-slip features so I decided not to use them.
Rather than discarding them I contacted Peak Design describing the problem, not expecting a positive response especially as I had no proof of purchase and did not remember whether I had purchased them directly through Peak or
