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DOCTOR

> Driver Updater

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Driver Updater query

I have a question about driver updaters. AVG charged me for such a program recently. I wondered why I was being charged for this since I had a two-year subscription to its Ultimate package. Turns out AVG has a new software app that updates not only its software drivers but everyone else’s drivers too.

Oddly, a company like Microsoft charges third-party companies that use its operating system lots of money to ‘authenticate’ drivers, but suddenly, AVG has 20,000 other manufacturer drivers to update. It's strange that AVG has moved into this area.

Could you possibly shed light on what is going on with driver updaters and why software manufacturers aren’t updating their own drivers? Maybe they are? What is AVG’s game here? And why do we need such an app?

—Steven Sherk

Driver updates are like software updaters in that they’re designed for convenience by allowing you to keep all your drivers up to date with

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