Business and Customer Relationships in Metaverse The Offerings and Beyond

The technological world is changing rapidly; every second, we're witnessing new technologies or inventions coming up. Nobody in the world is able to forecast what will happen next accurately. One such extraordinary step, or what we should call a move, was the introduction of the metaverse.

Metaverse came with a promise of a virtual parallel world where one can live simultaneously with the real world. A combination of virtual reality and mixed reality environments, "Metaverse" allows for real-time interactions and experiences using websites or gear among people who are physically separated.

So technically, this was an effort to bring the world closer, and it succeeded to some extent. But as