Working in the bus industry poses a number of challenges. One of those downfalls – that every operator hates to experience – is abuse and assaults on drivers.
Sadly, most operators will face abuse at some point in their career. A recent survey from the Rail, Tram & Bus Union of 100 metro Tasmania bus drivers found that seven in 10 drivers have been threatened on the job, and an astounding 98 per cent had been verbally abused.
Fortunately, while personal manners may not be improving, technology is. While companies can’t plant a manager in every bus