How can we empower domestic workers in Bangladesh? How do we increase job applications from females in the Oregon IT industry? How can we help a technology-illiterate grandmother from Melbourne buy wool during a pandemic? And how can we respond to the emotional needs of someone who has recently received a terminal diagnosis?
These are just a few of the questions that software developers and researchers from Monash University’s recently launched HumaniSE Lab have found themselves grappling with in the first two years of their world-first project. The project has the potential to vastly improve opportunities and experiences for a broader range of users, particularly disadvantaged users, as well as increasing the cost-effectiveness of software development across the globe.
“Software was – and overwhelmingly still is –
