COURTEOUS NEGOTIATION IS THE BEST TACTIC
“Oh, that sounds rough,” said the jerk who came to look at a bike I had for sale. “I will have to get it tuned up.” I had just tuned up the engine, put on new tires, and had polished it for the better part of a day. It was when he criticized the suspension after just sitting on it that I made up my mind: My bike wasn’t going to him.
“I’m sorry,” I said, “I didn’t
