Rotman Management

Eat, Sleep, Work, Repeat

You believe connectivity is one of two megatrends (along with artificial intelligence) that are profoundly altering the way we work. Talk a bit about how near-constant connectedness affects our lives.

Smartphones have fundamentally transformed our relationship with our jobs. We are now connected to work on the train, on the bus, and even on the couch. If you ask workers ‘what makes for a good boss?’, one thing they will mention is how quickly their boss responds to their emails. We all want people to answer us as quickly as possible, and the end result of this is that the average work day has increased by two hours in the last 15 years. Work has also invaded our weekends. One study found that 60 per cent of professionals remain connected to work for 13.5 hours per day during the week and another five hours on weekends — adding up to over 70 hours of connectivity per week. It is no coincidence that at the same time this is happening, more and more people feel exhausted.

You have held senior positions at two of the world’s most high-profile companies,

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