Rotman Management

Q&A

For those who aren’t familiar with Tenera Care, please describe what your product does.

What we initially intended our TeneraWear bracelet to do and what it does now are two different things. We designed the bracelet to serve as an automated call for assistance, so residents of assisted-living facilities didn’t have to push a button on the wall or pull a cord to ask for help. The software system attached to the bracelet would intuitively understand that the individual was in a position where they needed help, and it would alert the nursing staff. A call for assistance might go out, for instance, if someone was having trouble getting out of bed in the middle of the night to go to the washroom.

We created a product that achieved this goal; but we quickly realized that we were generating some very powerful data that gave a clear picture of the residents’ behaviours — and their quality of life. By knowing where people were at all times, for instance, we knew how much time they were spending interacting with others and moving around. The data also provided insights into the number of washroom visits per day,

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