The European Business Review

PROMISE AND CHALLENGE: AI in the TRADE FINANCE INDUSTRY

Q EEB has described itself as “future-ready”. What place does the exploitation of leading-edge technology, including artificial intelligence, have in the overall strategy of the company?

A Our Future Ready strategy brings clarity and vision to complex scenarios, delivering peace of mind, lower lifecycle costs and resilience, making not only our applications but our infrastructure ready for future challenges.

In competitive, fast-changing markets with significant events, we have not let up in our investment in new technologies, which optimise the systems we use, enhance and simplify the way we use them, and draw best value from the data and information available to us.

In terms of planning, analytics, audit and longevity, our systems have been carefully developed with specialist trade experts and IT to provide ease of integration, implementation, security and functionality specific to our business sector.

Add to this our extensive use of cloud technology, protection of data with DR and backup processes, we are confident that, whatever significant event, demand or challenge may be thrown at us, we are not only able to contain, but to control and manage and continue. And AI is just one of the technologies already implemented and used in defined areas today, with the prospect of greater usage in future.

Q What do you see as the most promising areas for the deployment of AI in the industry?

A Before looking at promising areas, what is meant by AI? Not the areas of translation services, chatbots and autonomous vehicles but, in our market sector, a more general

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